The Key to Negotiating and Resolving Conflict
Do you believe that negotiation is all about winning and getting the best of the other guy?
And is calling someone out the best way to make positive change?
Kwame Christian is the Director of the American Negotiation Institute which means he knows a thing or two about resolving conflicts and finding solutions. Today he’s going to share some basic tips that will help us navigate challenges online, at home, at work, and in our neighborhood.
In this interview:
- How to approach difficult conversations
- “We’re always negotiating.”
- Why most conversations are doomed to fail
- The 3 main goals of any negotiation
- Why negotiations are 90% ego or emotionally driven
- Calling out vs calling in
- Why “calling out” typically backfires
- Virtue signaling and performing instead of persuading
- What to do if you’re actually trying to inspire change
- What’s the number one goal of power?
About Kwame Christian, Esq., M.A.
Bestselling author and speaker Kwame Christian is the Director of the American Negotiation Institute and a subject matter expert in the field of negotiation and conflict resolution. Kwame has conducted workshops throughout North America and abroad, and is a highly sought after national keynote speaker.
The host of the world’s most popular negotiation podcast, Negotiate Anything, Kwame is dedicated to empowering others through the art and science of negotiation and persuasion. The show features leading experts in the field to deliver the best-in-class content. Now downloaded more than 1,500,000 times, Negotiate Anything has a dedicated and growing following with listeners in more than 180 countries around the world.
Kwame’s TEDx Dayton talk, Finding Confidence in Conflict, was the most popular TEDx Talk on the topic of conflict in 2017, and has been viewed over 120,000 times. His book, Nobody Will Play With Me: Finding Confidence in Conflict, is an Amazon Best-Seller and has helped countless individuals overcome the fear, anxiety, and emotion often associated with difficult conversations through a branded framework called Compassionate Curiosity.
As an attorney and mediator with a Bachelors of Arts in Psychology, a Master of Public Policy, and a Juris Doctorate (Law Degree), Kwame brings a unique multidisciplinary approach to making difficult conversations easier. He also serves as an adjunct professor for Otterbein University’s MBA program, as well as The Ohio State University’s Moritz College of Law in the top-ranked dispute resolution program in the country.